Application & Onboarding
How do I apply?
You can browse and apply for all opportunities here!
What happens after I apply?
- Per Diem Opportunities - A recruiter will contact you to review available shifts and ensure it’s a great fit. If you move forward, you’ll complete onboarding paperwork along with a background check and drug screening. Once everything is cleared, you can start picking up shifts—often within just 24–48 hours.
- Contract Opportunities – A recruiter will reach out to discuss contract details and confirm the role is right for you. After passing the screening process, you’ll complete your onboarding paperwork, background check, and drug screening. Once cleared, you’ll receive your contract’s start date.
How much experience do I need?
You must hold an active license in the state where you'll work or have a compact license, plus 6 months to 1 year of experience under that license. For travel contract opportunities, 1-2 years of experience under your license is required.
What licenses and certifications do I need?
You’ll need a valid state license or compact license. Some roles require certifications like BLS or ACLS. Your recruiter will guide you through requirements for each job.
Can I work in multiple states?
Yes, if you have the required licenses. We can assist with verifying licensure requirements for each state.
How do I update my personal information or certifications?
Update your profile in the Elite app or contact your recruiter to keep your information current.
Drug Screening & Background Checks
What’s the drug screening and background check process?
You’ll receive instructions via text to start your background check and schedule your drug screening. Bring your order confirmation to the testing site. Results usually take 1–48 hours.
Do I pay for the drug screening or background check?
No, Elite covers the costs.
Payroll & Pay
What is the pay schedule?
We offer weekly pay via direct deposit. Our pay periods are Sunday to Saturday, and you get paid every Friday for the previous week.
How do I update my direct deposit?
To update your direct deposit, you’ll need to complete a new direct deposit form and submit a new voided check. Please ask your staffing coordinator to send you a blank form to complete with your updated information.
What holidays are considered for holiday pay?
You will receive time and a half (1.5x pay) for any hours worked during one of the holidays below.
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- New Year’s Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas day
How do I submit timesheets?
Submit your timesheets after each on the Elite App. Timesheets are due after each shift and no later than Monday at 2pm EST to be included in that week’s pay.
Is overtime available?
Yes, overtime pay follows applicable laws.
Do you offer next-day pay?
Yes! Through our partner Rain, you can access earned wages early.
Where can I access my W-2?
Your W-2 is available through your ADP account.
Scheduling & Shifts
How do I pick up or cancel shifts?
Manage shifts easily in the Elite Medical Staffing App. Notify your recruiter ASAP if you need to cancel.
Do I have to respond to every shift opportunity?
No, you can pick shifts that fit your schedule and preferences.
Is there a minimum shift requirement?
Yes, you must work at least once every 13 weeks to remain active.
Why am I inactive?
If you do not work for an extended period of time, you will be made inactive in our system. If you would like to be reactivated, please reach out to your staffing coordinators. You can call or text your staffing coordinators at the appropriate number here.
Do you pay for mileage?
Mileage stipends may be available for assignments over 50 miles from your location. Please discuss this option with your staffing coordinator if you're interested!
Late or Missed Shift
For any and all scheduling issues or conflicts, please reach out directly to your staffing team by call. You can also refer to your welcome email for more information regarding scheduling policies.
General
Am I eligible for benefits?
Full-time employees (30+ hours/week) qualify for medical, dental, vision, life insurance, disability, accident, pet insurance, and a 401(k) with employer match.
You can view and download our 2025 Benefits Guide here
I need to verify employment or income for one of your employees – how can I do this?
To verify the employment/income of one of our employees, you can use the Work Number service from Equifax using the information below. The Work Number is the fastest way to verify this information and does require an authorized user account.
Employer Name or Code: Elite Medical Staffing or 119009 (A Quality Staffing LLC, DBA Elite Medical Staffing)
FEIN (Federal Employer Identification Number): 45-5080361
If you do not have a Work Number account or have a specific form to be completed, you can send it to our HR department by email at hr@elitemedicalstaffing.com or by fax at 866-433-3675. Please include written authorization from the employee for verifications of income.
If you need additional assistance, please don't hesitate to call us at 888-280-1110.
Basic verifications of employment may also be completed over the phone.
I need to send a garnishment, subpoena, or other important document – where can I send this?
We understand the need to send important legal documents. Before sending, please confirm that you are attempting to contact A Quality Staffing LLC DBA Elite Medical Staffing (FEIN 45-5080361). Documents may be sent via mail, email, or fax.
Mail: Please address documents to our corporate office at:
Elite Medical Staffing
ATTN: Human Resources
1035 Greenwood Blvd., Suite 265
Lake Mary, FL 32746
Email: hr@elitemedicalstaffing.com
Fax: 866-433-3675.
Please choose the method that best suits your needs, and we will ensure that your important documents are processed appropriately. If you have questions or require assistance, don't hesitate to reach out to us using the contact information above. Our office hours are 8 am – 5 pm Eastern Monday through Friday.
Is there a referral bonus?
Yes, the amount depends on the license of the person you refer. Refer friends and get more information regarding referral bonuses directly on our website here!
What is the dress code?
Dress codes vary by facility. Your staffing coordinator can provide specific guidance.
How do I log into ADP?
- To log into ADP for the first time, go to https://workforcenow.adp.com/workforcenow/login.html or download “ADP Mobile App” and use your individual Personal Registration Code (emailed to you) to log in. Select “First Time User” to create your account.
- If you forgot your login credentials, please select “forgot password” and recover your login.
401k
Who is eligible to participate in the 401(k) plan?
All employees of Elite Medical Staffing and any participating affiliates, if applicable are eligible to participate in the plan upon completing the plan's eligibility requirements.
Plan eligibility requirements:
-21 years of age on the next plan entry date
-You must have completed 12 months of service and worked 1,000 hours
Contributions:
-Pre-tax or Roth option
-IRS Annual Limit (for 2023): $22,500. Catch-up contributions up to $7,500 are allowed for participants age 50 and over (for a total of $30,000 for those participants).
Employer Contributions:
Elite Medical Staffing will match 100% of the first 4% of your contributions and 25% of the next 2% up to 6%. The employer match will be made on an annual basis.
When will I get my badge?
If a badge is required at the facility or state you are working in, one will be sent to you in the mail once you have successfully onboarded. Badges typically take about 2 weeks to arrive.
What do I need to know about the COVID-19 vaccine regulation issued by CMS?
CMS has issued revised guidance on staff vaccination requirements that outline facility expectations and consequences for noncompliance. Since early 2022, most providers surveyed have been found to be in compliance with the requirement. Medicare and Medicaid-certified facilities are expected to comply with requirements and may be subject to a variety of terms including monetary penalties, denial of payments, and finally termination of participation in the programs if compliance is not achieved. Facility staff vaccination rates under 100% constitute noncompliance under the rule. Guidance for long-term care and skilled nursing facilities outlines that the first dose of the primary vaccination series or a single-dose vaccine should be received by staff prior to providing care or service.
What are your office hours?
Regular office hours are Monday through Friday, 8:00 AM to 5:00 PM EST. However, we do have after-hours coordinators to help you 24/7.
I need to renew my CPR/BLS certification. Where can I do this?
CPR/BLS certifications issued through the National CPR Foundation or the American Heart Association are typically the most widely accepted. An in-person course is required by some facilities. Check with your supervisor if you're not sure!
Next Day Pay with Rain
Who is "Rain" and what service do they provide?
Rain is a financial wellness benefit offered by Elite Medical Staffing. Through the Rain app, employees can access their earned wages before their regularly scheduled payday.
How does Rain work?
Through the Rain App, employees make a request to receive up to 50% of their earned wages before their scheduled payday. The amount of advanced pay is then deducted from the employee’s next paycheck. The pay advance is not deemed a loan and no interest is assessed.
Is Rain a loan?
Rain is not a loan, and there are no fees other than the small advancement fee of $3.99 for instant transfers. There is no interest. The money advanced from Rain is the money that an employee has earned at work. Anything advanced will be deducted from the employee’s next paycheck.
Where do earned wages come from?
Elite Medical Staffing signed up for Rain, so that employees can access wages from the Rain app. Earned wage information comes directly from Elite Medical Staffing. Employees will see earned wages in the Rain app within 1 business day of a completed shift.
Why has Elite Medical Staffing partnered with Rain?
When the immediate need for funds occurs between paychecks, Rain can provide employees with alternatives to high interest rate payday loans and high overdraft fees.
How does Rain transfer pay advance funds to employees and what is the cost?
-ACH transfer to any bank account (1-3 business days): FREE
-Instant transfer to an external debit card: $3.99 fee per transfer
-Fee is adjusted from the next paycheck, not the transfer
Who is eligible to participate in Rain?
Rain is available to all contingent Elite Medical Staffing employees. Please note: employees on leave of absence will not be eligible for Rain until they have returned to active status.
Is the amount that is eligible for a pay advance ("eligible pay") calculated the same way for hourly and salaried employees?
Cash balances in the app are always calculated based on the employee’s hourly wage rate
How soon after an (hourly) employee’s shift will Rain be notified of the employee’s punches?
Rain receives employee’s punch data multiple times per day, and the Rain app will reflect a balance of pay that can be advanced. Therefore, wages will be reflected in the Rain app within 1 business day of the employee’s shift ending.
If payday arrives and my payroll deductions and tax withholdings exceed the total amount I have advanced, what happens to my Elite Medical Staffing paycheck and what happens to my account with Rain?
In this scenario, your net pay with Elite Medical Staffing would be zero for that pay date and you will be placed into an "arrears" status with Rain. Rain would then flag the account as “paused.” Elite Medical Staffing only allows an advancement of 50% of earned wages to protect the employee from having a $0 paycheck.
How will the Rain advance appear on my pay stub?
The total amount transferred during each pay period will be shown as a separate line-item deduction with the code “RAI”.
How do I get started with Rain?
Download the free "Rain Instant Pay" App from the Apple App Store or Google Play store. Create an account and select "Elite Medical Staffing" as your employer. Use the email address and phone number that matches your payroll profile with Elite Medical Staffing.
How to update your contact information with Elite Medical Staffing to power my Rain app?
You may need to log into ADP WorkforceNow account to update your contact information if Rain is unable to validate you are a current employee.
To do this, go to https://workforcenow.adp.com/workforcenow/login.html and enter your username and password if you already have an account. If you need to create an account, use your Personal Registration Code or PRC that was emailed to you around the time you started working with Elite (these expire 15 days after being issued). If you need a new PRC, text your Staffing Coordinator or reach out to HR to have one reissued. If you have created an account and forgot your login credentials, please select “forgot password” and recover your login.
Once you are logged in to ADP, in the desktop site, navigate to Myself > My Information > Profile. In the mobile app, click the circle with your initials in the upper left corner and select Profile. From this page, you can update your email address, phone number, and home address.
Be sure to text your Staffing Coordinator if you make any changes to this information so they can also update our staffing platforms to make sure you don’t miss any important announcements!
Are Elite Medical Staffing employees required to participate in Rain?
No. Rain is a voluntary optional benefit. If you do not wish to participate, no action is needed.
How do I cancel my enrollment in Rain if I decide to no longer participate?
Rain complies with all consumer protection guidelines, including the requirement to delete customer information at the user's request. There are 2 ways to end your enrollment in Rain:
- Remove the link to your debit card and/or banking information and delete the app from your phone.
- Contact Rain directly and request deletion of your account and your personal information.
Rain Customer Support
If you have additional questions about the program after reviewing this FAQ, please contact Rain directly by phone, (424-369-7246), or email, care@rain.us.